Why is my amazon account locked

If you’ve ever had your amazon account locked, then you know just how frustrating it can be. Amazon customer service is notoriously unhelpful and difficult to reach, so if you’re locked out of your account and need help to get back in, read on for tips on how to unlock your amazon account.

Why did they lock my Amazon account?

If you’re wondering why your Amazon account has been locked, there are a few things you could be responsible for. Here are four of the most common reasons Amazon locks an account:

1. You were banned from Amazon: Amazon reserves the right to lock an account if it believes the user is breaking its terms of service. This could include, but is not limited to, using abusive language or making false claims about the product.

2. You’ve exceeded your monthly Prime membership limit: If you’re using your Amazon account primarily to shop on Amazon.com, then you likely have a Prime membership. With Prime, customers get free two-day shipping on qualifying orders and access to a variety of other benefits, like streaming movies and TV shows with Prime Instant Video and Kindle books with Prime Reading. However, if you’ve exceeded your monthly Prime membership limit by buying items outside of Prime’s scope (for example, subscribing to a premium streaming service like Netflix), Amazon may lock your account to prevent you from continuing to abuse its benefits.

3. You didn’t receive an email notification about your account being locked: Amazon will send an email notifying customers

Will Amazon ever locked your account?

If you’ve ever had trouble logging in to your Amazon account, there’s a good chance that Amazon has locked it. Locked accounts are frustrating because they can prevent you from buying items or accessing your account information. Here’s why Amazon might have done this and how to unlock your account.

How do I contact Amazon about a locked account?

If you have locked your Amazon account due to inactivity, there are a few things you can do to regain access. The first step is to contact Amazon support and explain the situation. They will then be able to help you unlock your account if it is still locked.

If you have locked your Amazon account for another reason, such as a fraudulent purchase, there are more steps that need to be taken. First, you will need to file a police report and send documentation of the crime to Amazon. Next, you will need to contact Amazon’s Financial Crimes Compliance Unit in order to have your account frozen and any funds that were associated with the fraud blocked. After that, you can contact customer service and request that your account be unlocked.

How do I unlock my temporarily locked Amazon account?

If you have Amazon Prime, your account is likely locked because you didn’t confirm your purchase within 24 hours of completing it. If you’re not a Prime member and your account was recently locked, go to amazon.com/unlock and enter the confirmation code that Amazon sent to your email address. If you don’t have an email address associated with your account, call customer service at 1-800-Amazon (1-800-266-4357) and provide your name, address, and the last four digits of your social security number.

Does Amazon send emails about locking account?

One thing to keep in mind if you’re having trouble logging into your Amazon account is that you might not be receiving email notifications about account security changes. If you’ve never received an email about your account being locked, there’s a good chance you’re not getting them. Amazon will only send an email if there’s been a change to your account that requires verification – like when you first sign up for an Amazon Prime membership.

How long does Amazon hold your account?

Amazon holds your account for 90 days after the last activity. This includes selling, cancelling an order, or any other activity that would indicate you are no longer a customer.

How do I get my Amazon account back?

If you are having difficulty logging in or accessing your Amazon account, there are a few things you can do to try and get it working again. First, make sure that you have the correct login information for your Amazon account. If you have forgotten your login information, you can try to reset it by following these steps:

1. Click on the “Settings” button on the top-right corner of your Amazon homepage.
2. Under “General,” click on “Reset Password.”
3. Enter your email address and password into the appropriate fields, and then click on “Reset Password.”
4. If the password reset process does not work, you can also contact customer service for assistance by clicking on the link in the email that was sent to you after you lost your password.

Does Amazon cancel orders if your account is locked?

If your Amazon account is locked, you may not be able to place new orders or access your existing ones. This can be a serious inconvenience, as items that have already been ordered may not be delivered on time. Fortunately, there are usually ways to unlock your account and get back in business as usual. Here are some of the most common reasons why Amazon locks accounts:

-You’ve been banned from using the platform: If Amazon thinks you’re breaking the rules, you may find yourself blocked from making any more purchases. This includes buying products that don’t fall within Amazon’s legal guidelines (such as counterfeit products), using unauthorized third-party services like bots, or abusing the customer reviews system.

-You’re using an illegitimate credit card: If your account has been locked because Amazon suspects you’re using an illegitimate credit card, you’ll likely need to provide additional information to prove your innocence. This could include copies of your credit cards, bank statements, and other documents that show where the money you’re spending is coming from.

-You’re violating Amazon’s terms of service: If Amazon suspects you’re committing fraud or abusing the platform in some other way, your account may be locked


After reading the article, it is clear that Amazon may have locked your account due to a suspected fraudulent purchase. While this can be an alarming event, it is not a sign that you are guilty of any wrongdoing. If your Amazon account has been locked, try the following steps to unlock it:

– Log in to your Amazon account and go to “My Account” on the main page.

– Under “Your Orders,” click on the order you want to unlock.

– On the order details page, under “My Details,” click on “Contact Us” and provide the order number and your email address.

– Amazon will contact you to verify your identity and ask for further information. If you can’t find your order or don’t have the order number, please Contact Us and provide all of the information you have.

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *